Call Us   800.829.7110



Frequently Asked Questions

When is my timesheet due? – Go to our website at


Can I give my employee a raise? – Go to the website at and choose Program forms and select the “status change” form. However, all depending on what program you are enrolled in there may be restrictions, so contact a Program Specialist for more information. Fill out the form up to the maximum amount allowed on the Community Support Plan and turn it in, if allowed.


Why can’t I submit changes to the budget without the Case Manager approval? – As the Fiscal Management Service provider, MRCI-CDS is only manages the client budgets with approval from the Case Manager. It is up to the family to contact the Case Manager to discuss how the funds will be allocated. For additional information on what is allowed you can refer to the “Lead Agency Manual” link provided on our webpage


How much money do I have left in my budget or in a certain category? You contact our Program Specialist at 1-800-829-7110 and request a spending summary. Or you can get the direct phone number at


How do I purchase a computer for my son using his CDCS funds? Make sure to review the Consumer Support Plan to find out how much is available for the item and you can either purchase item yourself or get reimbursed for the purchase. Click here:


Who do I contact a staff member to get more information on CDCS or PCA Choice programs?

Go to:


How do I use my Personal Time Off (PTO)? You need to complete and submit the PTO timesheet which can be found on the Programs Forms page on our website at


Do I lose my Personal Time Off (PTO) at any point in employment? According to the contract between the State of Minnesota and SEIU you can accumulate up to 80 hours of Paid Time Off. Please contact your SEIU representative for more details.


How do I change to the FEA (Payroll Model) program? Contact a Program staff for assistance on this program.



This information is available in other forms to individuals with disabilities or other languages by calling us locally at 507-386-5600 or toll free at 800-829-7110, TTY users can also call us through Minnesota Relay at 711 or (800) 627-3529

Contact Us

Client Directed Services

1961 Premier Drive, Suite 318

Mankato, MN 56001


Client Directed Services

5244 Valley Industrial Blvd.

Shakopee, MN 55397



Phone  800.829.7110

© 2017 MRCI WorkSource